Protection
Security that is actually installed
Five controls that stop the attacks small businesses actually get, set up and then kept running.
ITSMB Townsville provides small-business cyber security in Townsville: vulnerability scanning and patching, endpoint protection, backup and disaster recovery, staff awareness training, and an assessment against the Australian Essential Eight. It is included in the full managed plan and available on its own.
What is covered
Patching and vulnerability scanning
Known holes found and closed on a schedule, not when someone remembers.
Endpoint protection
Malware and ransomware protection on every machine, monitored rather than merely installed.
Backup and recovery
Backups that are tested by restoring from them, because an untested backup is a hope.
Staff awareness training
Short, practical sessions on the phishing and invoice scams aimed at businesses like yours.
Essential Eight assessment
Your current position measured against the eight controls, with a plain list of what to fix first.
Almost every small-business breach comes through the same few doors: an unpatched machine, a password with no second factor, a convincing email, or a backup that turned out not to work. The controls that close those doors are unglamorous and well documented.
We assess against the Essential Eight and report where you sit. We do not certify compliance, and any provider who says a bundle of tools "ensures" it is describing something the framework does not work like.
What cyber security Townsville businesses actually need is rarely the thing being sold to them. The attacks that reach a small office are automated and indiscriminate. Nobody chose you. A scanner found a machine with an old vulnerability, or a convincing invoice landed in an inbox that had no second factor protecting it, and the rest followed.
That is good news, because indiscriminate attacks are stopped by ordinary controls applied consistently. Patch the things that face the internet. Put multi-factor authentication on email and remote access. Keep a backup that has actually been restored from. Teach the people who open invoices what a fake one looks like.
The awareness training matters more than its reputation suggests. Most incidents start with a person doing something reasonable with a convincing message. Practical cyber security Townsville staff can follow beats a policy nobody reads, which is why the sessions are short, specific, and built around the scams aimed at businesses here.
Common questions
- Do we need this if we are only a few people?
- Attacks are automated and indiscriminate, so size is not much of a defence. The controls scale down cheaply - the cost of the bundle for a small team is a fraction of the cost of a week without your data.
- Does this make us Essential Eight compliant?
- It tells you where you currently sit against the eight controls and what it would take to lift each one. Compliance is a maturity level you reach and maintain, not a product you buy.
- Do you test that the backups work?
- Yes, by restoring from them. A backup that has never been restored is unproven, and that is usually discovered on the worst possible day.
Tell us what is going on
Describe it however makes sense to you. We will come back with what it is likely to be, what it takes to fix, and what it costs before anyone starts.